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SHIPPING & RETURNS

SHIPPING POLICY

Shipping Costs & Timing

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Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select.

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You can see each product's estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Once shipped, you will receive a confirmation email with tracking details.

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Entering your shipping destination ZIP code can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

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PO boxes: Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address.

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DarksideCosplay is not responsible for any loss, theft or damage after delivery.

RETURN & EXCHANGE POLICY

All items delivered are non-refundable.​

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If there is an issue with the product itself due to defects in materials or craftsmanship please contact hello@darksidecosplay right away so we may replace it for you.

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